I have absolutely no experience with film. My late father-in-law has a number of various 8mm and Super 8 film I wish to digitize, with the intent to show my mother-in-law. The current firmware is 1.0, and so far my biggest issues are with the film itself: loading it, getting it processed and wound through the unit. And then monitoring it. I am fairly well versed in many operating systems, devices, gadgets, etc. Not an expert, but can hold my own, and have dove into esoteric systems before (HP48SX, various PLCs, Linux, yadda yadda). The GUI is decent - gets the job done. Transfers are fine. Could use a bit more software automatic tweaking to framing the film. Maybe some more GUI handholding guidance. The basic firmware does the job. I just got the unit, wanting the larger screen and the Kodak backing. So I am not yet sure what to suggest as improvements. Dealing with old film I am finding out the software itself isn't a limiting factor compared to the film.
I will also say I looked at the competitors for a while, and jumped on this unit when it came out. The larger screen and overall ergonomics and button interface was much more of what I needed and wanted. Buttons on top, screen near the top, well out of the way of the film. Compared to the other offerings, this impressed me more.
The few films I've done so far met what I expected in resolution, clarity and focus. I reiterate, the film will be the biggest variable here.
I'll review again once I've accumulated more time with it, learning as I go. There were no reviews I could find, so thought I'd do one. The unit, for me, meets my current expectations and needs. Its doing the job. For someone with far less computer or device experience, I think the GUI would be fairly self explanatory. I cannot underscore enough how much the real job is simply managing the old film most people may try to put through it. Those quirks and learned skills will matter more than the unit itself.
Overall, glad I purchased. Compared to Wolverines and a few others, I do recommend.